Use Case: Marketing Cloud user would like to retarget one or several contacts who entered or exited any or welcome Journey at a specific time. Solution: We’ll use the Update Contact activity in the Welcome journey or any other journey. Create two Data Extensions Journey_Builder_Status Data Extension The Update Contact activity writes in this Data Extension. Journey_Builder _Status Data Extension is linked to the Master_Customer Data Extension and SubscribeyKey is mapped to Customer_Id in Contact Builder within a One-to-One relationship. Here is an example of a welcome journey. Update Contact settings to track which contacts are entered in the Journey:…
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After configuring an entry source, you can update or review its settings before activation. However, after activation, you can only check the entry source settings, rather than edit it. To change or modify an active entry source, create a new version of the journey and edit it from this new journey version that you have just created. Delete an entry source. You cannot change the object that a Salesforce entry source uses to determine who enters the journey. To select a different object in a Salesforce Data, Campaign, or Experience entry source, delete and recreate it. Important Remarks DO NOT…