As a Salesforce Marketing consultant, you have been mandated to implement Marketing Cloud and need to do a demo for a workshop. To prepare this demo, you need to add data to your already created data extension. Let’s look at the screenshot below: I am trying to add data to my data extension “DE TEST”.  When doing so, this error message appears, and the import fails: “Error : Upload Error uploading, decompressing, or decrypting the file” This error occurred because there was no FTP account created. You need to add a new FTP account and re-attempt the import. Follow these…

Do you know the British clothing brand Boden? Well, I was a fan during 2 years and of course, I received tons of emails in that time.  This weekend, I was sorting my mailbox and I saw this email below Then one question comes in my mind: how to create this e-mail with Salesforce Marketing cloud? Let’s look at this together …  1) Create a Data extension named {  CouponCodes} Fields:  {Name= Couponcode ; Data type= Text; Length =100; Primary Key= True, Nullable= none; Default Value = none} {Name= Isclaimed; Data type= Boolean; Length =none; Primary Key= false, Nullable= true;…

How to orient your customers to the nearest store, using Email Studio & Content Builder  Sézane,1RUE SAINT FIACRE 75002 PARIS Have you ever been to your favorite store, just to realize once there that it had moved? Well, very often, it moves but only to remain in the same area…However, you could not guess that since no communication on the new address was shared via email, SMS or even social media. We will see here how to take care of your customers by giving them the right information and guaranteeing an enjoyable shopping experience. First, we can communicate the address…

The customer experience starts very often with the first point of contact: this can be a web page, a social page or a mobile page. Keep in mind that pushing personalized content with a clear design, pleasant readiness is critical to attracting your customers, just like the examples below: How to achieve this result? Salesforce Marketing Cloud Web Studio is here for you, enabling beautiful, dynamic and personalized web pages on the go! And, the icing on the cake, Web Studio also allows you to monitor each customer action in real time and gather insights to improve your future publications.…